Contact Us
We're here
to help
Whether you're a homeowner with a question, a contractor looking to join, or a business interested in partnering — we respond to every message personally.
Email Support
support@gogetrapp.com
Apply as a Contractor
Start winning bids in Northern Virginia
Post a Job
Get competing bids in 60 minutes
We typically respond within 24 hours — often the same day.
Send us a message
Fill out the form below and someone from our team will get back to you directly.
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Find Us
Based in McLean, VA
Headquarters
McLean, Virginia
Northern Virginia
Response Time
Within 24 hrs
Mon – Fri, 9am – 6pm ET
General Inquiries
support@gogetrapp.com
We read every email
Common Questions
Quick Answers
How do I post a job on GoGetr?
Create a free account, describe your job, set a budget, and upload a few photos. Your auction goes live immediately and verified contractors start bidding in real time. The lowest bid when the clock hits zero wins.
How do I become a verified contractor?
Apply through our Contractor Hub. You'll submit your license, insurance, and trade information. Our team reviews every application — typically within 1–2 business days. Once approved, you can start bidding on live jobs in your area.
When does my payment get charged?
Your card is authorized — not charged — when you accept a bid. The payment is only captured and released to the contractor after you confirm the work is complete. Zero risk, full accountability.
What areas does GoGetr currently serve?
We're currently live in Northern Virginia — McLean, Arlington, Tysons, Fairfax, and surrounding areas. We're focused on building real depth here before expanding into new markets.
What is the platform fee for homeowners?
Homeowners pay a flat 3% platform fee, always disclosed upfront before you accept any bid. No hidden markups, no surprise charges on the invoice.
What if I'm not satisfied with the work?
If there's a dispute, our team reviews both sides and mediates a resolution. Payment is never released until you approve the work. Contact us directly at support@gogetrapp.com and we'll make it right.
Still have
questions?
Drop us a line above or just get started — our team is here every step of the way.